We are the official body recognised by Government to approve biomass and solid fuel domestic heating appliances, fuels and services including the registration of competent installers and servicing businesses.

Quality Assured Fuel

 

Wood fuel and other biomass fuels show the HETAS seal of quality assurance to give customer confidence that the fuel is safe, efficient and reliable.

 

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Supported by:

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Owning and maintaining a solid fuel appliance requires a significant investment in both time and money. Woodfuel producers can help the safety and efficiency of customer appliances by providing wood fuel that has been assessed by HETAS to meet a quality standard.

 

The scheme covers the following biomass fuels:

 

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tick32-1  Firewood

 

  Briquettes (Woody)

 

  Pellets (Woody)

 

  Wood chip

 

 

What the logo stands for


Good product - We assess producers against European standards for solid biomass fuel, including the absence of any chemical treatment. We are committed to help ensure that consumers get the safest possible offering.

 

Good product description - Giving customers the choice over which fuel source to choose from is often an issue. Any firewood you see bearing the HETAS mark should tell you the moisture content, length, species of wood, pack size and country of origin. This gives you the opportunity to make an informed choice on what fuel goes into your appliance.

 

Good process - Good process is a large part of the HETAS scheme. The drive behind this is to ensure that consumers get products that always meet a quality standard, so you know what to expect. We assess accredited producers processes in order to see whether they can consistently deliver good products. Consistent fuel will help the reliability of your appliance.

 

What does HETAS do?

 

HETAS ensure that consumers have access to fuel that is economical, reliable and safe for their appliances. To achieve this, we work with wood fuel producers by accrediting their biomass fuels. Producers that apply for the Quality Assured Fuel status will have their product and production line checked to to ensure that they can deliver deliver a reliable quality product.

 

Benefits

 

  Having the HETAS logo on your product will maximise the credibility of your offering. HETAS is an industry leader and the brand is renowned amongst industry peers and consumers alike.

 

  Increase your sales in a rapidly growing market of solid fuel appliance owners.

 

  The wood fuel customer will be assured that they are buying the right product for their installation which will burn both safely and efficiently.

 

  Producers can demonstrate that they have good processes in place to guarantee deliveries of the right product.

 

  Product labelling is consistent across suppliers which enables the consumer to make an informed choice.

 

  Producers can attain positive differentiation for their premium product.

 

  The scheme promotes a good image for wood fuel heating.

 

  With various government incentives and targets (RHI, 2020 targets) to aim towards, the biomass fuel market is growing with NEW customers. HETAS accreditation is a mark that instantly communicates to customers that you are selling a quality product.

 

  HETAS promotes accredited suppliers through our website, stove retailers, installers, marketing communication channels (Public Relations, Advertising, Social Media, Printed Media) and national seminars and events. Accredited producers using the Biomass Energy Centre 'Woodfuel Directory' can also use the logo against their listing to positively differentiate from their competitors. 

 

Testimonials

 

"HETAS is the most creditable and recognisable UK body associated with biomass, solid fuel domestic heating appliances and fuels and they are the first organisation to take the proactive step of establishing a quality benchmark for biomass fuels. Membership of the Solid Biomass Assurance Scheme is likely to become essential if any wood fuel supplier wants to demonstrate that their fuel is of the highest possible standard."

 

The assessment process was straight-forward with clear guidance from HETAS throughout"


Howard Towns - Wood Chip Producer

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“We found the assessment process to be quite straightforward. It is early days, but we are already seeing a positive reaction from new and existing customers once they know that all aspects of our wood chip production is independently verified”

 

Mike Ingoldby - Wood Chip Producer

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“We have spent the past six years developing a smart approach to log delivery that makes fuel supply easy for the customer… HETAS accreditation confirms that we are supplying quality fuel and that the whole chain of processes that we have established gives us control over that quality.”

 

Keith Blacker - Firewood Producer

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Enquiries

 

For further information, please contact biomass@hetas.co.uk.

 

We can also provide a helpful implementation guide based upon European standards. This will help potential candidates for the HETAS scheme understand some of its requirements.

 

This guide is available upon request.

 

Would you make the grade? Why not try this quick quiz to see whether you would be eligible for our fuel quality accreditation.

 

Marketing

 

HETAS is active in promoting the importance of using quality wood fuels and celebrating new relationships with customers through our extensive marketing campaigns. HETAS educates wood fuel consumers about the importance of using fuels that are fit for their appliances and actively communicate the benefits of using third party accredited products, especially Quality Assured Fuel.

 

For press enquiries, please contact Rachel MacSweeney at happy media: rachel@happy-media.co.uk

 

For more information contact biomass@hetas.co.uk

 

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