We are the official body recognised by Government to approve biomass and solid fuel domestic heating appliances, fuels and services including the registration of competent installers and servicing businesses.

Firewood Quality Manual

 

The Firewood Quality Manual is a tool kit for documenting your process that ensures the delivery of consistent product to your customer. It also provides the evidence for registering with the HETAS scheme for firewood producers.firewood-quality-manual

 

Benefits of the Firewood Quality Manual:

 

• This Manual makes it easier to get ready for applying for the HETAS certification, because there is a ready made set of processes and recording forms that meet the scheme requirements.

 

• Removes the task of designing and documenting your own set of good practices.

 

• It helps you produce consistent quality firewood for sale with a defined moisture content combined with good customer service.

 

Who is it written for?

This Manual is written for producers of firewood logs, including kindling. It is targeted specifically at those with an annual turnover of up to 500 tonnes who use natural seasoning to achieve dry logs, but allows adaption to other systems.

 

How do I use the Manual?

All you have to do is fill-in the blanks and start using the good practice as described. The pack includes electronic copy so you can edit your own personalised version for use.

 

How do I get a Manual?

Either:

Order the Firewood Quality Manual from HETAS at £50 (no VAT). This charge is redeemable against your application to the scheme.

 

Cheques should be made payable to HETAS Ltd and sent together with the order request to:

HETAS

Orchard Business Centre

Stoke Orchard

Gloucestershire

GL52 7RZ

 

Credit / Debit Card:

Have all details to hand and telephone 0845 634 5626

 

Or:

Contact a support organisation that covers Quality Manual Support in your area