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Members Technical Help Line

For HETAS registered installers, Approved Chimney Sweeps and Approved Retailers there is a technical helpline:

 

0845 223 3033

 

Please have your HETAS registration numbers ready for verification.

 

Consumers requiring technical advice should use the contact details for The Solid Fuel Association which can be found on the Contact page.

 

Approved Documents for England and Wales can also be downloaded or purchased from the links to The Planning Portal which can be found in the Specifier section of the HETAS website. The Planning Portal is the UK Government's online planning and building regulations resource for England and Wales. Links for Regulations for Scotland are also available in the Specifier section.