Your Route to a CSCS card

Your Route to a CSCS card

HETAS is pleased to be working with The Joint Industry Board for the Plumbing Industry in England & Wales (JIB-PMES) in providing HETAS Registered Installers with an affordable and accessible route to achieving a CSCS card. The JIB-PMES is a not for profit organisation existing for the benefit of everyone in the Plumbing Industry. They seek to provide registration services quickly and inexpensively and to resolve any problems in a fair and professional manner.

About the JIB UK-PHMES CSCS scheme

Registration cards are becoming essential for all trades people working in the Plumbing and Heating Industry. The card shows site managers, employers and other trades people that you are qualified for the work you are doing, and have passed a Health & Safety Test. The Health & Safety Test ensures that you have been trained to the required legal standard, and have the knowledge and competence to keep you and your fellow workers safe and healthy.

Cards are available for all trades and related occupations in the plumbing industry. Your card depends on your qualifications and your occupation.

Plumbing Related Occupations Registration Card

Cards are available for all trades and related occupations in the plumbing industry. Your card depends on your qualifications and your occupation.

To be issued with a registration card you must be able to show that:

  • You have the relevant qualifications, either UK or overseas.
  • You have passed a Health & Safety Test or an approved course with a Health & Safety module. Health & Safety tests and exemptions
  • You are working in the Plumbing Industry, or are an apprentice or trainee.
  • You must be residing in England or Wales. If you are living in Scotland or Northern Ireland you should contact the Scottish & Northern Ireland JIB

Blue cards are for operatives with a full Level 2 NVQ Diploma or equivalent. Gold cards are for operatives with advanced qualifications – Level 3 NVQ Diploma qualifications or equivalent.

In addition to the availability of the plumbing cards, a specific dual branded JIB/HETAS card is now available for all HETAS Registered Installers.

To apply for your card visit the JIB-PMES website and download the application form or to discuss your options in more detail, contact JIB-PMES directly using the details below.

The card is valid for up to five years.

For more information visit https://www.jib-pmes.org/plumbing-related-occupations-registration-card/

Health and Safety Test

All JIB-PMES CSCS card applicants must meet the JIB’s Health & Safety requirements. The card will only be issued on the basis that you have passed the CITB Health, Safety Environment Test in the Construction Industry. Click here to view the routes to achieving the requirements of the Health & Safety test.

How much does it cost?

A card through JIB-PMES costs £35 (standard application, including Smart Card). Click here for the full list of fees.

Contact the JIB-PMES now to discuss your route to getting a CSCS card and quote ‘HETAS’.

Tel: 01480 476925

Email: info@jib-pmes.org.uk

Moving Home

Moving home

Moving HomeWhen moving home, it is always good practise to know exactly what documentation you require as part of your home exchange process.

Moving home can be stressful enough so we have put together top tips of what you will need if you have an existing solid fuel appliance:

  • Certificate of Compliance
  • Original appliance instructions manual
  • Latest chimney sweeping safety record
  • Servicing record

Please keep these records in a safe place for future reference and ask for these records when purchasing a new property that has a solid fuel heating system.

Certificate of Compliance

If you have an existing solid fuel appliance, you must handover the original certificate of compliance to the new homeowners. This is so they will have all of the details of the appliance and installation for safety and operational purposes. It is also proof that the work has been carried out meeting Building Regulations and standards.

If the work has been carried out by a HETAS registered installer, then you can contact us on 01684 278170 to ask for your certificate to be re-issued. There is an administration fee of £15.00 plus VAT to re-issue your certificate which can be emailed or sent by post.

Please note; we can only post the certificate to the property address where the installation is registered.

For non HETAS installations, please contact the original installer to ask them for a duplicate certificate. You may be able to contact your Local Authority Building Control Department for support with obtaining a duplicate certificate of compliance.

Original appliance instructions manual

We would encourage you to leave the appliances instruction manual so that the new homeowner will be able to read up on how to use and operate the appliance safely.

If you have lost or misplace the manual, you may be able to obtain a duplicate from your supplier or manufacturer.

The HETAS Product search also contains a large number of appliance instructions. Click here to see if we have the information you require.

Chimney Sweeping Certificate

This is handed over to the new homeowners so they will know when the chimney was last swept.

We encourage having your chimney swept at least twice a year when burning wood or bituminous housed coal and at least once a year when burning smokeless fuels. Click here to search for a suitable fuel for your appliance.

The best times to have your chimney swept are just before the start of the heating season and after your stove has not been used over a prolonged period.  If sweeping twice a year, the second time should be after the peak of the main heating season.

We recommend using a HETAS Approved Chimney Sweep – your local sweep can be found on our website using a postcode search.

HETAS Approved Chimney Sweeps will also be a member of one of the three following chimney sweeping associations:

Servicing Record

All solid fuel appliances require continued maintenance and servicing, to ensure they operate efficiently and safely. A routine service should be carried out at least once a year and must meet the appliance manufacturers’ requirements given in any maintenance instructions.

After a servicing by a HETAS Registered Servicing Technician, a servicing & safety record sheet is presented to yourselves as the homeowner.  This confirms any remedial work required and what checks/tests have been carried out during the service.

When moving home, it would be advisable to leave a copy of your latest Servicing Record so that the new homeowners have confirmation of the last service and details of the appliance.  This will also aid future servicing technicians with having a history of the appliance servicing.

Click here to get in touch with the HETAS team.

Get Refreshed

Get RefreshedRefresher Training

New Year training opportunities and the ideal time to get refreshed. Heating combustion installers across industry are required to refresh their training, demonstrating competence as required by the government every 5 years. HETAS continues to facilitate this requirement through their network of HETAS accredited training centres, located strategically throughout the UK and Ireland.

DCLG described the new CPS regulations in 2013 as aiming to improve “consistency and transparency, enhancing quality assurance and improving the level of compliance with the Building Regulations.”

The leading provider for solid fuel and biomass training, HETAS continues to work closely across the wider industry developing and updating appropriate training, offering guidance at government level so as to ensure standards of education in the sector meet and exceed National Occupational Standards (NOS) and Minimum Technical Competence (MTC). As a HETAS registered installer you will have received regular Technical Bulletins, Technical Notes and monthly e-newsletters providing details on some of the changes since your initial training which will assist in successful completion of your training.

The option to refresh your training up to six months early is available without losing your registration expiry date. This has been adopted by HETAS in the knowledge that at times it may be difficult to undertake training within a specific time frame.

Get Refreshed

If you are aware that your refresher training is due soon or have been contacted by one of the registration team, don’t delay, contact your preferred or nearest HETAS accredited training centre for details on dates and availability by accessing https://www.hetas.co.uk/professionals/training-courses/ or call one of the team on 01684 278195.

HETAS has a network of Approved Training Centres. Find your local centre at www.hetas.co.uk/professionals/training-centres.

 

T Panel for the future

T Panel for the future

Department for Education logoMike Harvey, HETAS Training & Technical Manager, has been appointed on to the Building Services T-Level Panel; one of the first three new T-Levels announced recently by the Education Secretary, Justine Greening.

T level panel’s role is to co-create technical education programmes with the Department for Education. Each panel will bring together the expertise of industry professionals and employers to provide the outline ‘core’ content of the knowledge, skills and behaviours and ‘specialist’ content, in sufficient detail, for awarding organisations to develop the full qualification content.

First announced in 2016 and backed by £500 million every year in additional funding, the qualifications are seen as a key milestone in transforming technical education in the UK and they extend the offer for young people to study a technical qualification at Level 3 – equivalent to A-Levels.

T level qualifications will provide students with the knowledge, skills and behaviours they need to get skilled jobs. It is intended that all T level programmes will also include a substantial, high quality work placement‎ so that students can apply their learning in a real workplace environment. The first of the new technical qualifications will be taught from 2020, with the full set of T-Levels introduced by 2022.

Training and ongoing development are key priorities for HETAS. The current suite of HETAS training courses meet and exceed the Minimum Technical Competence standards for our industry. In order to be registered with a competent person scheme, installers need to demonstrate that they meet the relevant minimum technical competence requirements. HETAS is keen to see these Minimum Technical Competence standards raised and will continue to work on behalf of our registrants to raise standards in training and professional competence.

To find out more about the range of HETAS training courses please click here.

CEDA and HETAS collaborate on new guidance

CEDA and HETAS collaborate on new guidance

CEDA and HETAS collaborate on new guidanceSolid fuel fired catering equipment has seen a huge increase in popularity in the last couple of years. HETAS has spent the last 18 months in close collaboration with ceda to produce some much-needed industry guidelines. These guidelines are in harmony with the latest version of DW172, the specification for commercial kitchen ventilation systems.

About ceda

CEDA Ltd is the premier Trade Association representing the most professional Catering Equipment Distributors and Service companies in the UK. Click here to find out more about ceda.

With no “ready-made” document available, Peter Kay from ceda has spent the last 18 months in close collaboration with HETAS to produce some much-needed industry guidelines.

Understanding the risk

There are a number of risks associated with this type of equipment including:

  • Production of carbon monoxide
  • Sparks from the fuels being burned
  • Very high temperature exhaust fumes

Aimed at a broad cross section of the industry, the guide is recommended for foodservice operators, kitchen design teams, equipment suppliers and installers, ventilation designers and engineers, maintenance engineers and ventilation cleaning specialists.

Topics covered include all aspects of equipment selection and positioning, ventilation, fire suppression, equipment operation, fuel types plus storage and handling, cleaning equipment and ductwork and maintenance issues.

HETAS and ceda expect the guide to become the go to document for the industry.

DownloadTasty Steak Image

HETAS Registrants can access a free to download pdf version of the guidance document in the HETAS Technical Area. Alternatively, contact the HETAS Technical Helpline for advice.

Purchase

The document entitled “Guidance on best practice for the safe installation, operation and maintenance of solid fuel fired catering equipment in commercial premises” is available from ceda for a cost of £50. To order a copy please visit the website www.ceda.co.uk/contact-us/ or contact ceda directly on 01386 793911 or by email at info@ceda.co.uk.

 

 

Need to Vent?

Need to Vent?

Rytons Ventilation | Need to VentThe heating season is here and hopefully your books are already pretty full and business is looking healthy. To help with your preparations, the team at Rytons has provided a quick reminder of some of their most popular vents you’re sure to need during the next few months.

Rytons, Established in 1972, began manufacturing just two products; the Rytons Slim Vent Minor and Slim Vent Major. Their aim was to educate architects and builders on the benefits of specifying and installing cavity ventilation in new build cavity walls. The concept grew steadily and eventually became part of UK regulations and standards. Today the number of products Rytons manufacture and distribute has expanded to over three hundred, but it still contains those first two products.

The products are well-designed, made of good quality materials and will last! To support these claims and offer peace of mind when buying or specifying, Rytons have products approved by two of the most well respected bodies in the industry – HETAS and the British Board of Agrément (BBA).

The Rytons website also has ventilation calculators for stoves, open fires and gas appliances. They are there to save you time and a headache – give them a try.
Video

A full range of useful videos can be found on the Rytons Vimeo channel.

With Rytons celebrating 45 years of manufacturing, they have also produced a timeline of the business. Click here to view the history of Rytons.

Got a technical ventilation question? Contact the HETAS Technical team on technical@hetas.co.uk or call 01684 278170.

SEO Masterclass | Part 2 | Building Trust

SEO Masterclass | Part 2 | Building Trust

Building Trust ImageWhen potential customers search for local businesses in their area you will need to make sure your website stands out from the crowd. The best way to do this is by proving the integrity and trustworthiness of your company. In part 2 of our SEO masterclass the HETAS marketing team talk about creating trust through your website.

Building Trust

HETAS Registered Businesses – Adding a HETAS registration mark to your website proves your operatives or sales staff have been HETAS trained, possess in-depth industry knowledge and will provide a professional service. HETAS is a well-established brand, and many consumers will be specifically searching for a HETAS registered business.

Always use the relevant HETAS registration mark for your type of business:

  • Registered Installer
  • Approved Servicing
  • HETAS Approved Chimney Sweep
  • Approved Retailer

Contact our friendly HETAS staff on 01684 278170 or email info@hetas.co.uk for your quality copy of the HETAS mark. We will need your name, HETAS ID and roughly what you would like to use the logo image for so we can send you the correct version of the file.

Please note that the corporate three tick logo is only used by HETAS itself for internal and marketing purposes – it will not be what the customer is looking for to prove that you are registered.

Remember to add your other accreditations too!

You can even link to your listing on the HETAS website. Head over to the ‘Find Installer‘ search, enter your four digit business in the ‘Check Business’ tab and then copy the URL.

Which? Trusted Trader

HETAS offers a reduced cost membership to Which? Trusted Trader. Unlike most other Trade comparison sites, Which? will assess tradespeople to ensure they have achieved high quality targets. Additionally, Which? holds its own industry awards that as a member you would have a chance of winning. The Which? Trusted Traders Logo alongside the HETAS logo on your website are a great combination to give visitors confidence in your services.

*In-bound links from well-known sites with good reputations like hetas.co.uk and Which? to your website will improve your search engine ranking. Try to limit the number of links that go from your site to other websites.*

Customer Feedback

Positive customer feedback is a great way to show the service you provide is of a high standard. However, be aware that you can also be given negative reviews, including fake comments which could have a negative impact on your business.

There are several ways in which your customers can provide feedback. These include:

  • Google reviews
  • Reviews/trade review sites
  • Allowing people to leave reviews directly on your website – be aware that due to the possibility of negative or fake reviews this may only suit certain large businesses who receive enough positive reviews to counter this.
  • Adding hand-picked testimonials to your own website will ensure visitors will only see positive feedback, but keep in mind that many visitors may not trust content that you have added yourself, rather than directly by a customer.

Keep us informed

Have you got a website or recently changed to a new website? Make sure you keep us informed so your listing with HETAS is up to date.

Part 3 of this Masterclass will be available in December.

Hitting the front pages!

Hitting the front pages!

You will have all seen the misleading headlines last week that suggest London Mayor has called for a ban on wood burning stoves. We wanted to keep our registrants up to speed on what is actually being said and the work industry is doing to tackle air pollution.

westminster landscape

Air Quality

The London Mayor’s Office Air Quality Team has contacted HETAS and Woodsure, our sister company looking after wood fuel quality. They were clear that the Mayor Sadiq Kahn is not proposing a ban on stoves. He is concerned about the various pollution sources like diesel, brake wear, tyre wear, and particulates from open fires and old stoves. It is his intention to look at some areas of London and consider whether areas e.g. close to schools – may have times when they are zero emissions zones. So for parts of the year, there may be some times when pollution emitting activities are reduced. These things are at consultation stage and no final decisions have been made.

Product Approval

HETAS has a Product Approval system that includes easy ways to identify the cleanest appliances and Woodsure has implemented the “Ready to Burn” dry wood log scheme as scientific studies have found that dryer wood fuel (up to 20% moisture content) reduces environmental impact greatly making stoves and wood-burning a safe, efficient and practical form of heat that can be used whilst being part of the environmental solution rather than being the problem.

Thermaflue Gains HETAS Approval

therma flueThermaflue Gains HETAS Approval

Thermaflue is one of the latest products to gain HETAS approval. A high quality insulating sleeve that is owned and distributed by the Flue & Ducting team is available now with same and next day delivery available.

In early April 2017 David Gooding of Thermaflue retired and after working with David for the last 2 years the owners of Flue & Ducting Ltd saw Thermaflue as the perfect fit with their existing business and decided to acquire the business bringing the manufacture, phone lines, and website in house. Thermaflue’s head office is now based in Stockport alongside Flue & Ducting Ltd.

The two companies are completely separate Limited companies but Thermaflue now benefits from Flue & Ducting’s distribution network and sales force.

“We’ve recently had Thermaflue HETAS approved and the product is fast becoming a strong brand and popular item with the fitters. The advantages and benefits of Thermaflue are endless and to have this product in our offering is really pleasing” says Ryan Hancock, Thermaflue Director.

ThermaFlue is a high quality insulating sleeve for flexible flue liners. Each sleeve is hand manufactured and inspected to exacting standards. The sleeve is stitched steel-aramid sewing thread, ideal for high stress applications requiring extreme strength and heat protection. Each length has an overlap collar with a D-G link system that ensures consistent thermal insulation. Adjustable fire retardant Velcro hook and loop fasteners facilitate a taut fit around the flexible flue liner.

Thermaflue has been tested to BS EN1856-2:2009 with a designation number of T600 N1/P1/P2 D or W Vm(L*****) G. In the case of a chimney fire, like the liner, it must be replaced but it is capable of withstanding higher temperatures than a chimney liner and adds a real safety aspect to any installation to give the customer peace of mind.
By insulating the flue liner it also decreases the risk of condensation and enhances flue liner’s performance.

Stockists

Thermaflue can be purchased through one of our stockists Flue & Ducting Ltd or IMS-insulation, Thermaflue is available for same and next day delivery UK wide.

Please visit www.thermaflue.com for more details or email sales@thermaflue.com.

  • Revolutionary insulating sleeve for flexible flue liners The only chimney wrap on the market to be tested by BSRIA
  • Shown in testing to increase the efficiency of the stove
  • Patented linking system for ease of installation
  • Saves hours of painstaking installation time compared to using vermiculite
  • Temperature tested to T1000
  • Quality and safety assured

View Thermaflue and a full range of HETAS Approved Products in the HETAS Guide or search using the Product Search facility.

SEO Masterclass | PART 1 | Writing Content to Promote Your Business

SEO Masterclass | PART 1 | Writing Content to Promote Your Business

In the first of a series of three updates, the HETAS marketing team has put together some tips on Search Engine Optimisation, or SEO, to help you make the most of your online presence. This moth we are talking about adding unique content and regular updates. Read more.

Adding unique and regularly updated website content

This is one of the most important things you can do to improve your rankings in search engines (i.e. your “SEO score”). Search engines love a site that is clearly in active use, and adding new relevant information is the way to prove this is the case.
Remember that fewer, good quality articles with 100% original content will help boost your site’s visibility much more than several quickly hashed together posts with text copied from other locations on the web. Copy-pasted content will not add to your sites position in search engine results – only the original website’s content will count.

Writing Content to Promote Your Business

Writing articles takes time and can be hard work if it doesn’t come easily to you. Perhaps consider starting a blog – this is one of the easiest ways to add regular content. If you are an installer or sweep and if your customers agree you could even write about jobs you’ve completed as individual case studies and include photos of your handiwork.

Calls to Action

An extra tip for content writing is to include “calls to action”; these are sentences such as “contact us now for your free quote”, or “search for your local showroom by entering your postcode below” that make the reader take action. Using the right phrasing for your audience will give a sense of urgency and increase enthusiasm for your services.

Newsletter

Depending on your type of business, you may decide start a newsletter which will include links to articles on your website. This will improve traffic on your site and therefore its rankings in search engine results. You may decide to include home improvement tips, offers, important safety information, industry event news or example case studies of your latest happy customers.

Tools such as Mail Tester will give you tips to reduce the chance of your email being marked as spam.

Before you start your newsletter, remember that UK and Irish law states that you need to receive consent from individuals to sign them up to a newsletter (i.e. they cannot be signed up to it by default). Similarly, you must allow your customers to opt out from receiving your newsletter at any time.

More information on electronic marketing law is available for the UK on GOV.UK and Ireland in Regulation 13 of the Electronic Privacy Regulations.

Spread the Word About Your website

Make sure you add your business to Google Business. This is one of the quickest and simplest ways to improve your visibility online. If you include the address of your offices, warehouse or showroom then you will show up on Google maps in local area searches.

Try leaving helpful, constructive comments on well-known industry-related websites and forums – if you say something productive, informative and interesting people will be more likely to click on the link to your website that you’ve added to your comment signature.

Producing printed media with your website and contact details (business cards, leaflets, pens etc.) may not be as expensive as you think. It may feel old fashioned, but hard-copy advertising that people can physically handle and/or use remains a fantastic way to promote your business.

Link Love

Link love is a term which describes the process of one website linking to another as it benefits the reader and acts as a compliment to the website being linked towards due to its content, without the need for anything to be given back, and passes value to the other website.

Make sure you are not only linking to useful websites such as HETAS and Woodsure, but also linking content across your website.

Next month, we’ll be talking about creating trust on your website.

Get in touch with the marketing team on marketing@hetas.co.uk if you have any questions or would like the team to offer further advice on a particular topic.

Click here to keep up to date with the latest news from HETAS or sign in to the HETAS Technical Area to read all of our newsletters.