Bruce Allen’s Insight | June 2020

Welcome to you all after a challenging and strange period of lockdown due to COVID-19. At the time of writing our Government and those in the devolved administrations are relaxing various measures slowly and carefully.

From the emails and calls as well as website traffic we get, we can see that there is a move to carefully return to work as safely as possible and without putting yourselves or your customers at risk whilst following the guidance in place for the region in which you work. Some HETAS staff will start to work at least some of the time from our Tewkesbury offices from June 15th (subject to Government advice). It seems unlikely that there will be a full, safe and careful return for some time and we will find ways to support you all as best we can in the circumstances. Whilst working from home our teams can still be contacted by phone, email and of course our social media channels. We will do our very best to help you as quickly as we can. We have recently sped up the implementation of a digital phone system enabling us to offer continued support just a phone call away.

The HETAS Shop is also up and running with some essential items available, we will be increasing the range of products over the coming weeks and dispatching orders as quickly as possible.

Whilst under lockdown we have continued to put out summaries of Government advice on financial support and safety messages along with HETAS Technical Bulletins, Technical Notes and newsletters. We hope they have been helpful. We also continue to engage with government departments and organisations in relation to our every day business, albeit doing much of the face to face stuff online.

This month’s newsletter includes articles on training, inspections, guidance for retailers opening for business and a campaign for support for small limited businesses. We wish you a safe and positive return to work as the situation allows. Stay tuned to the HETAS website, newsletter and social media channels for updates.

Look out for the next Technical Bulletin, edition #18 which will be landing in your inbox very soon. In the HETAS Technical Area you’ll find all editions of the Bulletins and much more to support you in your day to day work.