HETAS annual audit with UKAS

As a Competent Persons Scheme operator on behalf of Government, HETAS is required to maintain its accreditation as a certification body to the European standard BS EN ISO 17065, and to the authorisation requirements for the notification of building services under the UK Building Regulations.

HETAS is an EN45011 certification body. Number 4360

This requires us to operate independently but to very tight sets of rules, such as requiring us to have impartiality committees, oversight mechanisms, policies that remove any bias or unfairness and all the things you would expect from a reputable not-for-profit organisation like HETAS. Find out more about our annual audit from UKAS.

Internationally recognised standards

BS EN ISO 17065 is an international standard that specifies requirements to help ensure that certification bodies operate in a competent, consistent and impartial manner when certifying products, processes and services. This standard underpins the work HETAS undertakes in relation to it’s Competent Persons Scheme (England and Wales), MCS Installer (Biomass and solar Thermal) and Product Certification (Biomass) schemes. Many of these general principles are also applied to our non-regulated schemes to ensure a consistent approach across the schemes we deliver.

UKAS Audit

To verify our work at HETAS and ongoing role as a scheme provider, we are regularly assessed by UKAS, the UK’s only National Accreditation Body, responsible for determining, in the public interest, the technical competence and integrity of organisations such as those offering certification services on an annual basis. The UKAS assessment verifies our internal processes and checks that our routine checks and inspection activities on installers are thorough and in line with the government conditions placed on competent person scheme providers. At the end of February, we received our latest surveillance visit from UKAS and we are pleased to report another successful assessment confirming we are operating robustly, and confirming our registered businesses are being monitored with our registration requirements.

The audit involves a team from UKAS visiting the HETAS offices for the day and verifying a range of processes, staff competence (including assessors and inspectors), surveillance work, complaints, financial protection, technical updates and much more. In addition, our on-site inspections during the year are also subject to assessment from UKAS.

At the end of the financial year we of course have an accountant produce our accounts and we then voluntarily submit to independent financial audit to make sure that all stakeholders can see that we have operated within all financial and accounting rules and are completely transparent in our operations. There are no shareholders at HETAS so there are no pay-outs or dividends that you would see with companies in the commercial sector.

View our UKAS accreditation

UKAS is the UK’s National Accreditation Body, responsible for determining, in the public interest, the technical competence and integrity of organisations such as those offering testing, calibration and certification services.

Click here to view our UKAS accreditation details.

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