Keep your mobiles safe from hacking

Keep your mobiles safe from hackingHETAS Insurance Services Logo

In this latest article from HETAS Insurance Services, the team provide tips on how to keep your mobiles safe from hacking.

As we become ever reliant on our smartphones and mobile devices for running a business for example; storing client’s details, accessing work emails and booking appointments, there is also an increasing threat of a cyber-attack.

A hacker can attack a smartphone or other mobile device without the owner’s knowledge and gain access to his or her messages, contacts, emails and even his or her location.

A case study

Louis, was travelling for business and decided to use his work phone to browse the internet via an open network. While on the open network, Louis checked his work email and browsed some websites online, including his personal bank account.

When Louis returned to his usual place of work the next day, many of his co-workers told him that they had received suspicious emails that appeared to come from him. In addition, Louis found that several strange charges had been made to his bank account. After an investigation, it was discovered that a hacker had used the open network to access Louis’ work contacts and bank account.

What can you do?

To protect the information on your devices, you need to know the main vulnerabilities that hackers can exploit to their advantage:

  • Malicious apps: Many apps ask for more access to your device than is required. When you download an app, make sure to check how much access it has, and that the app has been made by a reputable developer.

In addition, always download an app from your device manufacturer’s official store. Apps downloaded from a website or mobile link are much more likely to contain malicious code.

  • Unsecured networks: Hackers can use public Wi-Fi and other unsecured networks to see all of your internet usage. Avoid using public networks when possible, and disconnect from a network immediately if your device prompts you with an unsecured network notification.
  • Outdated operating systems (OSs): If your device is running an outdated OS, it is not receiving new security measures from the device manufacturer. Frequently check your device for updates, and install them as soon as possible.

Get in touch

 No one wants to be in the position of having to tell a client his or her data has been compromised so it is worth reviewing your approach to cyber security. You may also wish to consider whether you have the appropriate insurance protection in place to support you if you were to fall victim to cyber-crime. If you would like a free review of your insurance please contact HETAS Insurance Services on 01905 886462 to see how they can help you.


HETAS Ltd is an introducer appointed representative of Jelf Insurance Brokers Limited. HETAS Insurance Services, Jelf and Jelf Clarke Roxburgh are trading names of Jelf Insurance Brokers Ltd (Reg No. 0837227), which is part of Jelf Group plc (Reg No. 2975376) and is authorised and regulated by the Financial Conduct Authority (FCA).  Registered address: Hillside Court, Bowling Hill, Chipping Sodbury, Bristol BS37 6JX (Registered in England and Wales). Not all products and services offered are regulated by the FCA. JIB375.12.16


Source Zywave: Safety Focused Newsletter September 2016

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