Phone Systems Upgrade

As part of an ongoing upgrade to a fully digital phone system, we will be making some changes to our phone system throughout Wednesday 30th September 2020.

Phone upgrade

We are working with our provider Charlton Networks to move away from a fixed-line system to fully digital, enabling our staff to work easily both in the office and from home, providing an ongoing support service. The move will also enable us to increase the number of available lines to contact HETAS.

We are hoping the impact will be minimal, but if you are having problems getting in touch with us, please do not hesitate to send us a message or contact us via social media (links below) and we will get back to you as soon as we can to answer your enquiry.

Thank you for your understanding.

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