Skip to content
  • Login
HETAS

HETAS

Working together for a cleaner and safer environment

  • Home
  • Homeowner
    • Why HETAS?
    • HETAS Advice
      • Lighting a Fire
      • Slumbering your stove
      • Stove Ash
    • Carbon Monoxide
      • CO – Video 1
      • CO – Video 2
      • CO – Video 3
    • Smoke Control Areas
    • FAQ’s
    • Certificate of Compliance
    • Fuel Quality
    • Regulations
    • Appliance Minimum Efficiencies
    • Complaints Policy
    • Useful Links
  • Trade
    • HETAS Training Courses
      • Training Centres
    • Installers
      • Join Now
      • Microgeneration Certification
      • Equipment
      • Regulations
      • Standards
      • Online Notifications
      • Safety Notices & Guidance
      • Technical Helpline
      • HETAS Insurance Services
    • HETAS Approved Chimney Sweeps
      • Join Now
      • Regulations
      • Standards
    • Approved Servicing
      • Join Now
      • Advice Sheets
      • Technical Helpline
      • HETAS Insurance Services
    • HETAS Approved Retailers
      • Join Now
      • Advice Sheets
      • Regulations
    • Manufacturers
      • HETAS Product Approval
      • Ecodesign Compliant Stoves & Boilers
      • MCS Appliance Approval
      • Chimney Product Listing
      • RHI Emission Certification
      • Appliance Minimum Efficiencies
      • Approval Definitions
      • SAP Efficiency
      • Standards
    • Fuel Approval
      • Solid Mineral Fuels
      • Woodsure
      • ENplus
    • HETAS Insurance Services
      • Insurance Testimonials
      • Contact HETAS Insurance
    • HETAS Guide
  • About HETAS
    • About HETAS
    • HETAS Purpose
    • Scientific Review Paper
    • HETAS News
    • HETAS Jobs
    • Governance and Industry Support
    • The Impartiality Committee
    • About the HETAS Technical Committee
    • Complaints about HETAS
  • Technical Area
  • Contact Us
Fuels
Retailer
Installer
Servicing
Chimney Sweep
Product

Tag: Online Dispute Resolution

The new ODR Platform

Posted on March 4, 2016 by Alun

The new ODR Platform – what it means for consumers and traders On Monday 15 February 2016, the new European Union Online Dispute Resolution platform (the ‘ODR Platform’) became available for use by consumers and traders. The main thing you need to know is that businesses trading online have to include the following link on their Read More…

Posted in HETAS NewsTagged Online Dispute Resolution Small Claims Mediation

News Categories

  • Business Support
  • Events/Exhibtions
  • General
  • HETAS News
  • Insurance
  • Technical
  • Woodsure

Where we are

HETAS Ltd
Severn House
Unit 5 Newtown Trading Estate
Green Lane
Tewkesbury
Gloucestershire
GL20 8HD

Tel: 01684 278170
E: info@hetas.co.uk

Find us

HETAS Ltd
Severn House
Unit 5 Newtown Trading Estate
Green Lane
Tewkesbury
Gloucestershire
GL20 8HD
what3words: ///firepower.awake.uncouth
Tel: 01684 278170
E: info@hetas.co.uk

Legal

  • Privacy Policy
  • Terms of Use
  • Cookies Note
  • Terms & Conditions

More info

  • About HETAS
  • Contact
  • Shop

Connect with us

  • facebook
  • twitter
  • instagram
  • linkedin

© Copyright 2021 HETAS. All Rights Reserved.