As part of an ongoing upgrade to a fully digital phone system, we will be making some changes to our phone system throughout Wednesday 30th September 2020.
Tag: Technical Helpline
HUSP | One year on
The HETAS Unsafe Situations Proceduce (HUSP) was introduced in November 2018 and has become quickly established as the industry recognised “Unsafe Situations Procedure” for Solid Fuel and Biomass.
Round the bend
Round the bend HETAS receive on occasion queries relating to the appropriate application of any provisions contained within recognised BSI standards, and how they can be applied with continued re-assurance in meeting the UK Building Regulation requirements. Recently this has included provisions surrounding immediate bends directly off the top of an appliance. Alternative approach In Read More…
From the Helpline
It’s been a busy time on the HETAS Technical Helpline. Some of the common themes for April include distance to combustibles, CO alarm requirements and positioning and of course external air supply with our latest guidance being sent out in the latest Technical Bulletin. We have also had a number of enquiries about the Renewable Read More…
Working with Building Control
Working with Building Control (Appendix A) as part of Approved Document J A recent roundtable hosted by HETAS revealed a number of issues that are affecting both the biomass and wood-burning stoves markets. One of the key areas of discussion was the issues surrounding the ‘signing off’ or ‘notification’ of solid fuel & biomass installations and Read More…
HETAS Registrant Technical Helpline
HETAS Technical Helpline Contact From Thursday 1st August 2013 the HETAS Technical Helpline will have a new number along with a dedicated email. Please update your records with the new contacts as the existing number will not be available from this Thursday. Your new contact details for the HETAS technical helpline are as follows Helpline: 01684 Read More…