Not so Golden

Not so Golden HETAS continues it’s work of ridding our industry of the cowboys who mislead customers and rip them off with poor standards of workmanship. Rogue traders Liam Golden and Aaron Parry were charged in court in the last month through the hard work of HETAS and Trading Standards. Two rogue traders narrowly avoided Read More…

Further Trading Standards Success

Further Trading Standards Success This year the HETAS team has been working harder than ever to tackle rogues who mislead consumers. A recent court case has led to a large fine for a rogue installer of stoves based near Southampton. Darren Carr, aged 50, from Poole, was found guilty at Southampton Crown Court of offences Read More…

Continued Trading Standards success

Continued Trading Standards success HETAS continues to work with Trading Standards across the country to bring about enforcement action against installers who do not meet the required standards or mislead consumers into believing they are registered. In a recent case against a rogue installer HETAS supported Trading Standards against an installer who was falsely claiming Read More…

Tackling Rogues

Tackling Rogues 2018 As an organisation our purpose is to promote the safe and effective use of solid fuels, biomass and related technologies. We want to promote the use of professional installers and root out rogue tradesmen for our industry and we really want to hear from about bad installations that you come across. We Read More…

Tackling Rogues/Whistleblowing/ Logo Misuse

As an organisation our purpose is to promote the safe and effective use of solid fuels, biomass and related technologies. HETAS is keen to work with industry to tackle rogues and promote reputable businesses. Tackling Rogues Nobody wants bad installers working in our industry and HETAS is keen to work with all in the trade Read More…

Enforcement Action

In the October edition of the HETAS e-news we featured a piece on tackling rogue installers. Throughout 2016 the HETAS team has worked hard with enforcement agencies to tackle rogue installers and we want to continue that work into 2017 and need your help.  During 2016 HETAS continued to work with enforcement agencies to tackle Read More…

Tackling Rogue Installers

Tackling Rogue Installers HETAS continues to work with enforcement agencies tackling rogue installers, most recently to bring about a suspended jail sentence for Caerphilly stove fitter. Glyn Norman Mayne, 45, of Ogmore Court, Caerphilly who traded as ‘Nostalgia Home’ – a business claiming to specialise in the fitting of solid fuel burning stoves – came Read More…

Unregistered installer of wood burners is prosecuted

A man who falsely claimed to be registered to install and work on wood burning stoves has been prosecuted by Dorset County Council’s trading standards team. On 4 November 2013 at Weymouth Magistrates Court, Nicholas Dominic Joseph Jerrard, aged 40, of Castlemaine Road, Weymouth, pleaded guilty to six offences under The Consumer Protection from Unfair Read More…

Trading standards send rogue trader up in smoke

A Caerphilly man has been fined £4200 after an investigation by Trading Standards regarding poorly fitted and potentially dangerous wood burning stoves. Luke Hathway, who traded as Everything Stoves and Celtic Stoves, had been the subject of several complaints to Trading Standards, and had falsely claimed to be a member of HETAS. Despite attending HETAS Read More…