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Retailer Course

This course is suitable for retail showroom staff, building surveyors, building control officers & architects.

Course Overview

This course comes with two options: 

Online Retailer Course: This is designed to be taken completely online, at your own pace, and is suitable for candidates with no previous knowledge or experience. Contact our Business Development team at [email protected] or call 01684 215255 to register your interest in the online assessment.

Training Centre Based Approved Retailer Course: Please note that depending on the number of people requiring this training, this course can be delivered as a one day course at a HETAS Approved Training Centre. 

Course Content

  • Types of solid fuels and the factors affecting fuel selection
  • Fuel preparation, seasoning and storage requirements
  • Appliance types and operating
  • Principles of safe combustion of solid fuels
  • Industry rules, regulations & standards
  • The role of HETAS and its Competent Person Scheme
  • Chimneys, flues & terminals
  • Air supply & ventilation
  • Regional variation of Building Regulations

Course Details

Assessment Method

The online course uses theory.
The training centre based course uses theory & interactive group activities.

Course Duration

The online course is designed to be taken at your own pace.
The training centre course will be approximately 1 day.

Course Outcome

HETAS Statement of Results.


Candidates require no previous knowledge or experience for the online or training centre based course.

Next Steps

Joining the HETAS Approved Retailer Scheme.

Register your interest

Complete the HETAS Course form to receive additional support from our Business Development team.

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HETAS, Severn House, Unit 5 Newtown Trading Estate, Green Lane, Tewkesbury, GL20 8HD