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Approved Retailer

This course is suitable for retail showroom staff, building surveyors, building control officers & architects. HETAS Registrants wishing to refresh or update their knowledge can also sit the online course.

Course Overview

This course comes with two options: 

Online Retailer Course: This is the full Retailer course designed to be taken completely online, at your own pace. Suitable for candidates with no previous knowledge or experience.

Training Centre Based Approved Retailer Course: A one day course at a HETAS Approved Training Centre involving group discussions and interactive sessions. Suitable for candidates with some experience in the solid fuel industry. 

Course Content

  • Types of solid fuels and the factors affecting fuel selection
  • Fuel preparation, seasoning and storage requirements
  • Appliance types and operating
  • Principles of safe combustion of solid fuels
  • Industry rules, regulations & standards
  • The role of HETAS and its Competent Person Scheme
  • Chimneys, flues & terminals
  • Air supply & ventilation
  • Regional variation of Building Regulations

Course Details

Assessment Method

The online course uses theory.
The training centre based course uses theory & interactive group activities.

Course Duration

The online course is designed to be taken at your own pace.
The training centre course will be approximately 1 day.

Course Outcome

HETAS Statement of Results.


Candidates require no previous knowledge or experience for the online course.
For the training centre based course candidates must have some experience in the solid fuel industry such as a stove or fuel showroom.

Next Steps

Joining the HETAS Approved Retailer Scheme.

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HETAS, Severn House, Unit 5 Newtown Trading Estate, Green Lane, Tewkesbury, GL20 8HD