Training Update May 2021 | The future of HETAS training

Mike Harvey, Training & Technical Support Manager, reflects on the HETAS training landscape as we see lockdown measures easing:

We are aware that completing training in the last 18 months has been challenging. We are pleased that approved training centres have been able to reopen as lockdown measures ease and people are booking available spaces. Especially those who require refresher training.

As we see the Government roadmap aspirations for June 2021 getting closer, HETAS training centres are readying themselves for inevitable increases in training inquiries. All HETAS training centres have comprehensive measures in place to accommodate social distancing requirements and sanitation, ensuring all Covid-19 measures are adhered to and those visiting the centre can feel at ease.

We introduced online learning for refresher training as an interim solution at the beginning of the pandemic, with an assessment at a training centre to follow. As Training Manager I’ve had the opportunity to discuss various aspects of the online training with many of you; how to log in and progress through the modules, discussing the topics and some assessment queries. The HETAS Registrations team have also been integral to online learning since the beginning and continue to be available as support.

From my perspective, it has been a valuable experience in understanding what HETAS registrants want and expect from us as we work to support you, the feedback has been constructive and further shared across departments.

One key aspect of the feedback regarding online training has been that the majority still prefer to be in the centre with a group, the trainer and assessor. This is of no surprise and as someone who has been on the receiving end of hands-on training since my days as an apprentice, as an installer and throughout my teaching career to date, I am in total agreement.

The online refresher option is being withdrawn as of 21 June 2021 in line with the UK roadmap however the learning platform will remain to some degree and be further developed to offer various elements of continual professional development.

The need to undertake training and assessment at a training centre will always remain at the forefront of HETAS training.

Anyone who had booked the online option is now required to complete that course and arrange the second part of the assessment through a training centre. Please contact a HETAS training centre to book yourself in on the next available ‘ H003 Refresher Part 2’. Many of our centres are compiling lists of those calling in view of offering additional dates to those they may already have planned.

HETAS Training Centres can be found here. Contact the centres to inquire about the full range of HETAS training and assessment available.

It is our last resort to suspend businesses and not an action we take lightly, but we must follow the conditions laid out to us as a scheme by MHCLG. Please speak to our registration and training teams if you are facing challenges with getting refresher training completed.

I wish you all the very best – Mike

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