We are the official body recognised by Government to approve biomass and solid fuel domestic heating appliances, fuels and services including the registration of competent installers and servicing businesses.

Contact Us

 

The HETAS office is open Monday to Friday between the hours of 8.30 and 5.00 and there are several ways of contacting us, for general enquiries use the

following contact details:

 

Post:

HETAS Ltd

Orchard Business Centre

Stoke Orchard

Cheltenham

Gloucestershire

GL52 7RZ

 

Telephone: 0845 634 5626

 

Fax: 01242 673502

 

Email: info@hetas.co.uk

 

Map: View Larger Map

 

 

 

 

Additional Email Contacts:

 

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Chimney Sweeps:

chimneysweeps@hetas.co.uk

 
     
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Quality Assured Fuel:

biomass@hetas.co.uk

 
     
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Product Approval:

productapproval@hetas.co.uk

 
     
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Installer Registration:

registration@hetas.co.uk

 
     
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Approved Retailer:

retailer@hetas.co.uk

 
     
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Microgeneration Certification:

mcs@hetas.co.uk

 

 

 

For technical support and guidance please contact the following numbers:

 

Installer: 0845 223 3033 (for use only by HETAS Registered installers, approved sweeps and chimney Engineers who want technical support and guidance)

 

For consumers seeking technical guidance please contact the Solid Fuel Association

 

Consumer: 0845 601 4406

 

Email enquiries: sfa@solidfuel.co.uk

 

Company Registration number 2117828