Installers

The HETAS ‘Find Installer’ search makes it easy to find your nearest HETAS Installer of solid fuel, wood and biomass appliances. This search will provide results for consumers in England, Wales, Scotland and the Channel Islands. 

Solid fuel and biomass appliances are becoming even more popular with the growing demand for renewable energy solutions. To make sure appliances work safely and efficiently, it’s important that installation and servicing is carried out by a properly trained and registered competent person.

Why use a HETAS Registered Installer?

  • Be safe in the knowledge that your installer has been trained and assessed to carry out compliant work.
  • Save both time and money and ensure your appliance works safely and efficiently.
  • Receive a certificate of compliance following completion of the installation in England and Wales.
  • Ability to choose a range of installations covered by the scheme including stoves, boilers and biomass.
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What can we help you with?

How can I check if my installer is HETAS Registered?

We would advise asking to see your Installers HETAS ID Card when gathering quotes to complete your installation. You can also check their business name or 4 digit HETAS Company ID under the Check Business tab on the Find Supplier map.

Our Consumer Support team are always happy to verify details of registrants with you directly. 

Where can I get technical guidance on my planned installation?

Installations need to be completed in accordance with Building Regulations and the manufacturer’s instructions.

All of our HETAS Registered Installers have a wealth of experience and knowledge in installations, we would always recommend getting in touch with one of our local Installers to gain their expert opinion. They will be able to attend the site to perform a survey and make recommendations based on your specific situation.

All of our installers have access to a dedicated Technical Helpline should they require any support.

What happens after my installation has been completed?

Since April 2005, it has been a legal requirement to notify any solid fuel installations in England and Wales to the relevant Local Authority Building Control either via a Competent Person Scheme such as HETAS or directly to the council.

Once your installation has been completed, your HETAS Installer will then provide you with a Certificate of Compliance as well as fitting a Carbon Monoxide alarm and Notice Plate.

For more post-installation support, visit the Advice Hub.

Biomass Installations

Microgeneration Certification Scheme (MCS) is an industry-led quality assurance scheme, which demonstrates the quality and reliability of approved products and installation companies.  HETAS operates an MCS installer scheme for biomass and solar thermal technologies.

To become MCS certified, an installer company will need to demonstrate to an accredited certification body such as HETAS that your business and working practices meet the requirements of the MCS standards

Visit the Advice Hub

Here you will find all you need to know about anything stove related. From choosing the right stove for you through to top tips on how to burn better, lighting your fire, making sure your fuel is Ready to Burn and everything in between.

Working together for a cleaner and safer environment.

Looking for something else?

Installers

Biomass Maintenance

Retailers

Chimney Sweeps

Servicing

Products

Retailers

HETAS Approved Retailers give you confidence in getting a suitable, efficient and safe wood burning or biomass appliance for your home. All approved retailers contain at least one HETAS trained showroom staff member, meaning quality advice can be given to the end-user that meets a good standard of service.

Installers

HETAS is the only competent person scheme specialising in the installation of solid fuel and biomass appliances. The HETAS ‘Find Installer’ search makes it easy to find your nearest HETAS Installer of solid fuel, wood and biomass appliances.

Biomass Maintenance

HETAS has launched a new registration scheme for engineers to demonstrate competency in the servicing and maintenance of domestic and commercial biomass appliances.

Chimney Sweeps

A good chimney is essential to the continuing efficient and safe operation of all solid fuel burning heating and cooking appliances. HETAS recommends that chimney sweeping is best carried out by a HETAS Approved Sweep at least once a year, depending upon the appliance and fuel being used.

Servicing

Servicing your stove is critically important if you want to keep it operating efficiently and safely. HETAS servicing technicians can give your stove the expert attention it needs to ensure it can perform safely and efficiently. Our search allows you to filter for servicing for stoves, stoves with boilers and biomass systems.

Products

HETAS has introduced the new Cleaner Choice Product Approval Scheme focused on raising industry standards and driving consumers towards the cleanest burning biomass and solid fuel appliances proven to go above and beyond in minimising harmful particle emissions, reducing the impact of their use on air quality and the environment.

HETAS Ltd

HETAS, Severn House, Unit 5 Newtown Trading Estate, Green Lane, Tewkesbury, GL20 8HD

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