Contact

Contact HETAS

There are a number of ways you can get in touch with HETAS. For general enquiries please use the contact form below or contact us on the office number.

HETAS registrants requiring technical support can contact us directly on the Technical Helpline. Contact details are in the Technical Area of the website (login required).

General Enquiries: info@hetas.co.uk Or fill out the online form below.

Phone: 01684 278170

Additional email contacts:

what3words location: ///firepower.awake.uncouth

HETAS Limited
Company Number: 02117828
VAT Number: 461 6500 64

Safety advice for holiday properties

With lockdown measures easing across the UK, we want to ensure holiday properties with wood-burning or multifuel stoves are ready for visitors. As the solid fuel safety organisation, we are advising that appliances are checked, and chimneys swept before guests arrive this year. Safety measures We recommend you have your chimney swept at least twice Read More…

More than just a wood burner

Have you got a stove top kettle? One bonus of having a wood burner is being able to boil water on the stove top. Hearing that distinctive whistle from the kettle and the tea just tastes better. There are a range of stove top kettles available, you can spend anything from £20 to over £100. Read More…

Top tips to get the most from your appliance

Find a brief overview of our top tips and click through to the full articles: Lighting a fire Lighting a fire can sometimes be difficult and there are countless guides on the internet. We have pulled together the best guidance available so you can get it right first time. Different manufacturers have varying lighting techniques Read More…