From the Helpline

HETAS Technical Bulletin 6 CoverIt’s been a busy time on the HETAS Technical Helpline. Some of the common themes for April include distance to combustibles, CO alarm requirements and positioning and of course external air supply with our latest guidance being sent out in the latest Technical Bulletin.

We have also had a number of enquiries about the Renewable Heat Incentive as the consultation which ended on the 27th April. We recently held a webinar to provide information on those wanting to respond to the consultation. As soon as we have more information we’ll share the information in our regular updates with results due to be published at

We will be adding some FAQs to the Technical Area over the coming months and building your library of information, but if you do have a specific question please do not hesitate to contact Stephen, Garry and Gary on the helpline by calling 01684 278170 (option 3) or email

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