Moving Home

Moving Home?

With reduced rates of Stamp Duty Land Tax for residential properties purchased between July 2020 and June 2021, the HETAS Consumer Helpline have seen a huge increase in enquiries relating to HETAS Certificates of Compliance. When moving home, it is always good practise to know exactly what documentation you require as part of your home exchange process so we have put together top tips of what you will need.

  • Certificate of Compliance – The certificate demonstrates that the installation complies with the relevant Building Regulations and in England & Wales it is used to notify your Local Authority Building Control Department (LABC) of the work that was undertaken.
  • Original appliance instructions manual
  • Latest chimney sweeping safety record
  • Servicing record

The above information can also be required to validate your home insurance.

Please keep these records in a safe place for future reference and ask for these records when purchasing a new property that has a solid fuel heating system.

Certificate of Compliance

The certificate demonstrates that the installation complies with the relevant Building Regulations and in England & Wales it is used to notify your Local Authority Building Control Department (LABC) of the work that was undertaken. It has been a legal requirement to notify these installations since 2005.

If the work has been carried out by a HETAS registered installer and you have misplaced or not received your Certificate, you can contact us on 01684 278170 or by clicking here and we’ll be happy to help.

Original appliance instructions manual

We would encourage you to leave the appliances instruction manual so that the new homeowner will be able to read up on how to use and operate the appliance safely.

If you have lost or misplaced the manual, you may be able to obtain a duplicate from your supplier or manufacturer.

The HETAS Product search also contains a large number of appliance instructions. Click here to see if we have the information you require.

Chimney Sweeping Certificate

This is handed over to the new homeowners so they will know when the chimney was last swept.

We encourage having your chimney swept at least twice a year when burning wood and at least once a year when burning smokeless fuels.

The best times to have your chimney swept are just before the start of the heating season and after your stove has not been used over a prolonged period.  If sweeping twice a year, the second time should be after the peak of the main heating season.

We recommend using a HETAS Approved Chimney Sweep – your local approved chimney sweep can be found on our website using a postcode search.

Servicing Record

All solid fuel appliances require continued maintenance and servicing, to ensure they operate efficiently and safely. A routine service should be carried out at least once a year and must meet the appliance manufacturers’ requirements given in any maintenance instructions.

After a servicing by a HETAS Registered Servicing Technician, a servicing & safety record sheet is presented to yourselves as the homeowner.  This confirms any remedial work required and what checks/tests have been carried out during the service.

When moving home, it would be advisable to leave a copy of your latest Servicing Record so that the new homeowners have confirmation of the last service and details of the appliance.  This will also aid future servicing technicians with having a history of the appliance servicing.

Further Information

The HETAS website has a range of information, from safety tips to carbon monoxide, through to searching for the right fuels. You can also get in touch with the team for more information. Click here to get in touch with us.

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