Retailer News | #getfiredup campaign, have your say and more

We hope reopening has gone well for our approved retailers and manufacturers. We launched our retailer #getfiredup campaign in April to coincide with lockdown measures easing and thank you to everyone who got involved. We had a lot of engagement and it was great to see so many businesses sharing, liking, and commenting.

The social media assets are still available and free to use. Continue to tag us on social media and let us know if you have any upcoming events that we can get involved in.

We know seeking advice in a retail store is an important step in the consumer journey. From helping them select a stove that is appropriate for their needs and their home. To advising on fuels and suitable service and maintenance routines. 

Given the importance of retailers, we are keen to hear from you about the scheme. Whether it’s changes you’d like to see, what we’re doing right, how we can support you further, we want you to have your say. David Hamilton, Business Development Executive, will be visiting some of you in the coming months to hear your thoughts in person. If you’d like to register your interest for a visit or want to let us know your thoughts email David at

As some of you will be meeting David soon, we thought we would give you all a chance to get to know him beforehand.

As an owner of a wood burner myself I need little excuse to light a fire. Like lots of people, my wife, kids, and Dexter (my dog) love relaxing in front of the fire and you may even spot them in some of our social media posts.

I am passionate about the industry, its challenges and am keen for it to be seen in a positive way.  I try to be as knowledgeable and up to date about all matters relating to and what is happening within our industry. I totally appreciate the importance and value of the retailers’ position within the industry in providing information to consumers. 

We are keen to ensure that retailers are given support from HETAS and are recognised for providing advice on safety, quality and appropriate appliances, fuel, and maintenance. 

I look forward to talking to you and hearing your thoughts and feedback so we can work together to make improvements.

David Hamilton, Business Development Executive

If you are interested in joining the HETAS Retailer scheme you can find more details here.

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