Recent Trading Standards action

Recent Trading Standards Action HETAS continues to work with Trading Standards in bringing about enforcement action against installers who fail to comply with the standards expected. HETAS understands that reputable installers want to see action taken against bad installers and we are working hard to make this happen. In one case a wood burning stove Read More…

Tackling Rogues

Tackling Rogues 2018 As an organisation our purpose is to promote the safe and effective use of solid fuels, biomass and related technologies. We want to promote the use of professional installers and root out rogue tradesmen for our industry and we really want to hear from about bad installations that you come across. We Read More…

A Busy Heating Season

A Busy Heating Season As we head towards the end of the heating season, we are pleased to see HETAS installers remaining busy with installation work, with searches on the HETAS website also remaining high. Installations Despite a challenging year with lots of uncertainty in the UK, it is pleasing to see HETAS installers remaining Read More…

Update from Which? Trusted Traders

In an ideal world, all feedback for your business would be positive and you’d get 5 star reviews for every job you carried out. Unfortunately, from time to time you might receive a customer complaint or a negative review online.Here are some tips from Which? Trusted Traders to help you deal with complaints and maintain Read More…